Complaints, Compliments & Comments

    Dudley Council tries to provide high quality, affordable services to all its customers. There are times when we do things well, but there may also be times when things go wrong and you are left unhappy or dissatisfied.

    We want to hear from you if you have a compliment, complaint or comment about our services.

    Your complaint, compliment or comment may be about:

    • the kind of services we offer
    • the services you receive
    • the lack of services
    • changes to services
    • costs of services
    • how helpful we have been

    Supporting documents

    • You can add up to 2 documents, photographs or files to support your complaint, compliment or comment
    • The maximum size per document, photograph or file is 7.5MB

    Privacy & Disclaimer Statements

    The information that you provide today will be processed in accordance with Data Protection legal requirements.

    Further information as to why and how the council processes information can be found at Dudley Council's Corporate Privacy & Disclaimer Statement.